Primary purpose of the job

To represent MA Automotive by ensuring that customer requirements are met with regard to the quality and availability of products. Lead Sort and rework action at the customer as and when required. Attend daily meetings at customer and provide feedback to Manufacturing plants

Key Performance Areas

Attend daily production and quality, audit meetings as and when required at Customer.

Support the Manufacturing plants with sort and rework at Customer.

Support by reworking parts at BMW

Confirm all Customer Reports and Quality Alerts

Follow through with ISIR submission to BMW

Investigate each claim with incident reports

Respond with daily reports on MA email.

Communicate only to MA when concerns are detected

Follow escalation process

Knowledge and Skills required.

Manufacturing process

Customer products

Customer standards and processes.

Ability to read drawings and understand graphs

Press and assembly knowledge

Report writing and presentation skills

Planning and organising

Customer relations

Extensive computer skills with emphasis on Excel spreadsheets

Minimum Requirements                                                                                  

NQF Educational level N6/ Diploma/Degree in Quality

Educational qualification: TQM / Auditing Certificate

Min. 2 years’ experience within the automotive manufacturing environment

Min. 5 years’ experience in the production environment within MA Automotive

Extensive Technical background